Terms of service
Terms of Service
Last Updated: September 20, 2026
Welcome to Zaragem. These Terms of Service govern your use of our website and your purchase of products through our online store.
By accessing or using our website, placing an order, or purchasing products from Zaragem, you agree to these Terms of Service.
1. About Zaragem
Zaragem operates an online ecommerce store offering jewelry, accessories, and related products.
Contact Email: zaragems3@gmail.com
Phone/WhatsApp: +92 329 45555199
Business Address: [Insert Business Address]
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colors, specifications, and other information displayed on our website are accurate.
However, slight differences in product color or appearance may occur due to screen settings, lighting, photography, or manufacturing variations.
We reserve the right to correct errors, update product information, or change product availability without prior notice.
3. Prices
All product prices are displayed on the website at the time of purchase.
Zaragem reserves the right to change prices at any time. Price changes will not affect orders that have already been confirmed, except where an obvious pricing error has occurred.
Any applicable delivery charges or other charges will be displayed during the ordering or checkout process.
4. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily guarantee fulfillment if:
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The product becomes unavailable.
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There is an obvious pricing or product-description error.
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We are unable to verify the order information.
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There is a suspected fraudulent or unauthorized transaction.
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Circumstances beyond our reasonable control prevent fulfillment.
If we cancel an order after payment has been received, any applicable refund will be processed in accordance with our Refund & Exchange Policy.
5. Customer Information
You are responsible for providing accurate and complete information when placing an order, including your name, delivery address, telephone number, email address, and any other information required for delivery.
Zaragem is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.
6. Payment
Orders must be paid using the payment methods made available at checkout.
We may use third-party payment processors to process transactions. Payment processing may be subject to the terms and policies of the relevant payment provider.
7. Shipping
Orders are shipped according to our Shipping Policy.
Estimated delivery times are provided as guidance and may be affected by courier delays, weather, public holidays, incomplete addresses, security checks, or other circumstances beyond our reasonable control.
8. Returns and Exchanges
Returns and exchanges are governed by our Refund & Exchange Policy, which forms part of these Terms of Service.
9. Intellectual Property
Unless otherwise stated, the content of the Zaragem website, including logos, brand names, photographs, product images, graphics, text, designs, and other materials, is owned by or licensed to Zaragem.
You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.
10. Prohibited Use
You agree not to use our website:
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For any unlawful purpose
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To submit fraudulent or misleading information
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To interfere with website security or functionality
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To attempt unauthorized access to our systems
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To copy or exploit our website content without permission
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To engage in activity that could damage Zaragem, its customers, or its website
11. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend, modify, or discontinue any part of the website for maintenance, technical reasons, business reasons, or other circumstances.
12. Third-Party Services
Our website may use third-party services such as payment providers, shipping companies, analytics services, social media platforms, or other technology providers.
Your use of third-party services may be subject to their own terms and policies.
13. Limitation of Liability
To the extent permitted by applicable law, Zaragem will not be responsible for losses arising from circumstances outside our reasonable control, including courier delays, service interruptions, technical failures, or events beyond our control.
Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.
14. Changes to These Terms
Zaragem may update these Terms of Service from time to time.
The updated version will be published on this website with a revised "Last Updated" date.
15. Governing Law
These Terms shall be interpreted in accordance with the applicable laws of Pakistan.
Where applicable, consumer rights and protections provided by the laws of the customer's jurisdiction will continue to apply.
16. Contact
If you have questions about these Terms, please contact:
Zaragem
Email: zaragems3@gmail.com
Phone/WhatsApp: +92 329 45555199
Legal Notice
Last Updated: September 20, 2026
The information and content available on the Zaragem website are provided for general ecommerce and product-information purposes.
Zaragem makes reasonable efforts to maintain accurate product descriptions, pricing, images, availability, and other website information. However, occasional errors, omissions, inaccuracies, or technical issues may occur.
Product photographs are intended to represent the products as accurately as reasonably possible. Actual colors and appearance may vary depending on lighting, photography, manufacturing variations, and the customer's device or screen settings.
Nothing on this website should be interpreted as a guarantee that every product will always be available, that product information will always be error-free, or that the website will operate without interruption.
Zaragem reserves the right to correct errors, update information, change product availability, and modify website content when necessary.
Use of this website and purchases made through it are subject to our Terms of Service, Refund & Exchange Policy, Shipping Policy, Privacy Policy, and other applicable store policies.
Nothing in this Legal Notice is intended to remove or restrict any rights or protections that consumers have under applicable law.
Zaragem
Email: zaragems3@gmail.com
Phone/WhatsApp: +92 329 45555199
Business Address: [Insert Business Address]